Reference

Terms for your maxim4d account

Clear account rules, wallet checks for DANA, OVO, GoPay and QRIS, and live-table access terms sit on one page so you know what applies before you open your…

DANA wallet termsOVO name checksGoPay account stepsQRIS payment rulesLocal law applies
maxim4d Terms for your maxim4d account
TERMS HELP

How to ask about a term

A terms question should not wait until a withdrawal is already pending. We keep contact paths inside the account menu so you can ask before you add funds, change devices or return…

Live chat from your account Use Help > Live Chat after signing in when a term blocks a wallet step or table access. We answer daily from 09:00 to 01:00 WIB and can see your account status without asking for your password.
WhatsApp for document checks WhatsApp support is for Terms & Conditions cases tied to Profile > Documents, name mismatch, or a paused QRIS withdrawal. Send clear screenshots with sensitive wallet balances covered; we never ask for your OTP.
Email for written records Email support works when you need a written answer about a changed term, account closure, or payment rule. Include your account ID, date, wallet rail and the exact clause you want us to explain.
ACCOUNT CARE

How we apply the rules

Your terms record includes account data, wallet activity, device signals and support messages needed to operate the service and settle disputes.

Account data we use

Under the terms, we use your registered name, phone number, login history and wallet references to confirm account ownership. This helps us handle duplicate accounts, password resets and DANA or OVO name checks consistently.

Cookies and sign-in

Cookies help keep your session active after you accept the terms, especially on mobile browsers. If you clear cookies, you may need to sign in again and confirm Account > Security before using the wallet.

Device security path

Account > Security shows recent device access and password controls. If the terms require us to pause risky access, we check login timing, IP changes and OTP confirmation before reopening wallet or table functions.

Wallet record retention

Wallet records for DANA, OVO, GoPay and QRIS are kept as long as needed for account settlement, dispute checks and legal duties. You can ask support what record type is linked to a term.

Withdrawal verification

When Wallet > Withdraw needs extra checking, the terms let us compare your account name, payment rail and earlier transactions. We do this before releasing funds to reduce mistaken transfers or account misuse.

Requesting a change

If your phone number, name spelling or wallet account changes, open Profile > Account Details and contact support before your next withdrawal. We may ask for proof so the change follows the terms.

Questions before you accept

Read these answers before you open an account or make your first wallet move. They explain how the Terms & Conditions affect access, payment checks, account data, rule changes and support contact. If your case involves local law, device access or a paused withdrawal, contact us before taking another step in the lobby.

You accept them when you create your account, continue using the lobby, or approve a wallet action after an update. If you disagree with a term, contact support before adding funds or opening a game.

Yes. The terms cover wallet naming, transaction checks, withdrawal timing and failed payment handling for DANA, OVO, GoPay and QRIS. We may ask for account proof when the payment name does not match.

Yes, but only for stated reasons such as duplicate accounts, unusual device access, payment mismatch, or a legal access issue. We tell you the contact path and what proof is needed to continue.

The same account rules apply when you open Blackjack, Crash Games, Fish Hunter or other lobby rooms. If a round is interrupted, settlement follows the game record, provider result and the relevant account term.

You can ask us to correct account details such as phone number, name spelling or wallet reference when you can verify ownership. Start from Profile > Account Details so support can match the request safely.

When we update the terms, we place the new version on this page and may show an in-account prompt. Continued use after the update means you accept the changed wording for future account activity.

Yes. Access and eligibility depend on local law and are available only where local law permits. If your location changes, the terms may limit account access, wallet actions or specific lobby areas.